Last updated: 5 August 2026

Privacy Policy

Who this policy applies to

Southampton Doors & Windows is a trading name of Prestige Glass and Glazing Ltd. Prestige Glass and Glazing Ltd is responsible for the personal information submitted through this website.

Information we collect

We may collect your name, telephone number, email address, postcode, property and project details, preferred contact method, uploaded project image, referral information and marketing attribution data such as UTM parameters. Basic technical information may also be processed for security and rate limiting.

How information is used

Information is used to respond to your enquiry, connect you with a selected installation specialist, operate and secure the website, understand enquiry sources and meet legal obligations.

Sharing information

Your information is used by Prestige Glass and Glazing Ltd to respond to and manage your enquiry. Information is not sold to unrelated organisations. Approved service providers may process information only where needed to host, secure or operate the website.

Lawful basis

We process enquiry information to take steps at your request and for legitimate interests in responding to and managing genuine enquiries. Consent is used where required for optional marketing or non-essential tracking.

Retention and security

Information should be retained only as long as reasonably needed for enquiry management, legal obligations and dispute resolution. Reasonable technical and organisational measures are used, but no internet transmission is completely risk free.

Your rights

Depending on applicable law, you may ask for access, correction, deletion, restriction or objection, and may withdraw consent where consent is the basis for processing. Contact CHANGE_ME_PUBLIC_EMAIL.

Complaints

You may complain to the UK Information Commissioner’s Office if you believe personal information has been handled unlawfully.

Changes

This policy may be updated when the site, enquiry process or legal requirements change.